It is not every day that a company receives the highest rating from the Better Business Bureau, but Securus Technologies has done just that in Dallas on May 12, 2016. They are extremely proud to have received this high honor from the BBB.
The company worked hard to make sure that they met the requirements of the BBB to receive the highest rating of A+ by achieving several different goals. Some of the goals that they had to meet were integrity, honesty, trust, privacy and transparency. Having met these requirements for the BBB, the company is very proud of all of their staff that are committed and dedicated to the safety of others.
Securus Technologies has also developed a high volume, call center to provide a customer service that is to be rivaled. They service over 25 million people. The staff in the center is highly trained to give the best experience possible to the people that call in. They are able to answer questions and solve problems at an alarming rate, making them extremely valuable in the industry.
The company is the leader in their industry. They service both the civil and criminal sectors of justice. Since there are over 1 million prisoners that they deal with on a regular basis, they use a variety of techniques to induce safety. Investigations, videos and public information are just of few of the ways that are increasing the public’s safety in North America. In the future, they intend to do even more with their latest technology and techniques to make the world a better place for everyone.